Amber D from Rochester, NY United States
I ordered a pair of boots that were required for my schooling I was going to be attending about a month a half after purchase date. The school needed up being canceled due to COVID-19. The size that I was requesting was not in stock and therefore had to wait. Unbeknownst to me that I had ordered a pair 1 size to small. Thankfully I called to get status on the boots (I knew operations were being help up because of Covid) changed the order to the size I needed and they were to me within 48 hours!!! Talk about the awesome customer service that was displayed and ensuring the customers were taken care of !! Thank you all very much.